by Sarah Rozenthuler
to be published March 2012
Goodreads summary: So much in life hinges on the ability to say the right thing, at the right time, to the right person, in the right way. Now expert psychologist and coach Sarah Rozenthuler provides a practical guide to having the kinds of conversations that will turn your life around, from negotiating with difficult neighbors to asking for a raise to ending a long-term relationship
Sarah Rozenthuler is a British psychologist specializing in organizations. While reading her book, I had two perspectives.
1. Lots of name-dropping of "well-known" psychologists -- most of whom I never heard of. I felt like I was reading a text-book for a psychology class.
2. The personal antecdotes or examples about conversations were interesting to read.
Two sentences I especially liked, great food for thought:
"Our relationships -- in our personal, professional and intimate lives -- are the ultimate arenas of growth."
So true! Life is an arena.
"Technology is changing the way we communicate and while it means that we can more easily be in contact, it doesn't always mean that we're in touch, soul to soul."
We text, tweet, Facebook, Pinterest, email. But are we really in touch? Rozenthuler explains in detail problems with technology.
Rozenthuler also gives seven strategies for talking and examples of people using these strategies.
I was glad to have the opportunity to read this book, however I do not believe I came away with a better ability to be a conversationalist or more courage to ask for difficult items such as a raise.